Privacy Policy
Fika Pouches respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and the choices you have when visiting our website or placing an order.
By using the Fika Pouches website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect information including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order details
- Payment-related information (processed securely through third-party payment providers)
- Device information
- Browser type
- IP address
- Website usage data
We only collect information necessary to provide our products, improve our services and support your shopping experience.
How We Use Your Information
Information collected by Fika Pouches may be used to:
- Process and fulfill orders
- Provide customer support
- Respond to enquiries
- Improve website performance and user experience
- Analyze website traffic and usage
- Prevent fraudulent activity
- Comply with applicable legal obligations
We do not sell your personal information to third parties.
Cookies & Tracking Technologies
Fika Pouches uses cookies and similar technologies to improve website functionality and understand how visitors interact with our website.
Cookies may be used to:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve website performance
Depending on the services used by our website, cookies may also be provided through trusted third-party services such as Google Analytics or Meta technologies.
You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Sharing Your Information
Fika Pouches only shares personal information when necessary to operate our business and provide our services.
Information may be shared with trusted third-party service providers, including:
- Payment providers
- Shipping partners
- Website hosting providers
- Analytics providers
- Marketing platforms where applicable
These service providers only receive information necessary to perform their services and are expected to protect your information appropriately.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration or destruction.
While we work to maintain a secure website, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information is retained only for as long as necessary to:
- Complete orders
- Provide customer support
- Meet legal or accounting requirements
- Resolve disputes
- Improve our services
When information is no longer required, it will be securely deleted or anonymized where appropriate.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Object to certain processing activities
Requests may be submitted by contacting Fika Pouches using the contact information provided below.
Third-Party Services
Our website may use trusted third-party services to support website functionality, analytics, communications and order processing.
These services may have their own privacy policies, and we encourage you to review them when appropriate.
Fika Pouches is not responsible for the privacy practices of third-party websites or services that are not operated by us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business operations or legal requirements.
The latest version will always be published on this page together with the Effective Date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please visit our Contact page or contact the Fika Pouches team for assistance.
Fika Pouches is committed to maintaining the privacy and security of every customer who visits our website or places an order. We continuously review our privacy practices to help ensure your personal information is handled responsibly and securely.
